Chicago | 2005 – 2008

Product Management Coordinator, Kaplan Publishing

• Managed all stages of life cycle for print, online and software products for product lines including: Dearborn Real Estate, Architecture & Engineering, and ASHI@Home.

• Acted as PM for Operations & Logistics teams; developed an inventory management process resulting in +$40K monthly cost savings.

Sales Specialist, Schweser

• Acted as change agent across KPP to integrate acquisitioned company systems and streamline operational processes.

Customer Service Agent, Dearborn Publishing & Kaplan Real Estate School

• Supported individual customers with issues, orders and sign-ups for multiple products and courses, while also servicing business partners in ordering stock for B2C brick-and-mortar stores.