Google — Hello, I'm Sera

Executed Media & Entertainment initiatives across the platforms & services for Android, Chrome & Play

Technical Program Manager, Google Assistant Infrastructure

Drove product strategy across the media & entertainment verticals by informing product solutions with global & long-term perspective, developing narratives & value propositions, launching ecosystem wide initiatives, enabling partner teams by acting as deal advisor and operational expert, and fostering an active internal and external community.

Architected team framework, overhauling team OKRs, roles & responsibilities, and meeting structure while developing & defining partner management for global team of 32 FTEs in 4 countries in offices in Mountain View, Los Angeles, New York, London, Berlin, and Tokyo.
Led XFN OKR planning yearly & quarterly; redesigned the bug & feature request process consolidating & reducing asks, while reducing overheard on engineering resources, developed & implemented prioritization criteria, updated templates & Tech Team triage processes.

Managed & executed the Play & YouTube Movies Content Platform project leading redesign of the content ingestion pipeline in complete overhaul of legacy system infrastructure enabling content operations at scale & product features that support commerce, discovery and, playback.

Acted as TPM for Play & YouTube Engineering for 8 months driving the Play & YouTube Movies Content Platform project; adopted Agile & migrated teams to execute sprints through the adoption of the Google project management tool while simultaneously transitioning projects from large phase deliverables to feature based, and consolidating ~23 weekly meetings to one XFN program meeting.
Deployed the redesigned Play Movies Partner Portal & launched features impacting ~400 global partners across 41 countries; deprecated legacy YouTube tools, developed & consolidated operations worldwide vendor workflows.
Developed & implemented user research process through the adoption of user experience design principles in collaboration with engineering & UX in order to evolve usability, accessibility, and process for movies & TV operational workflows; negotiated & received dedicated IA/UX resource for engineering.
Drove adoption & development of industry standards; leveraged partnerships & platforms to influence media & entertainment industry consortium’s including EIDR & EMA; drove impactful media industry changes through Google engineering & platforms.